This retarded idea that the customer is always right needs to end and it needs to end now. It’s an adorable way of explaining how businesses rise to greatness and crumble to shit but all it’s really done is embolden customers and force the common man into serfdom. The customer is almost always wrong and putting this crazy idea in their heads has turned too many of them into gigantic little baby pussy farts. If we’re really going to change the culture in America we need to crush this business school dropout idea and change customer service for the better.
Right now, this country is trying to kick itself in the ass and learn to not act like bunch a fucken babies. That’s pretty hard to do when business after business is bending over backwards to make its customers happy. This isn’t just with making sure their advertising campaigns aren’t offensive or baking cakes they don’t wanna make. Almost every store and its employees act like babysitters for their customers when they should be acting like bouncers. You walk into any establishment and you’ll find a “we reserve the right to refuse service” sign in clear sight. You’ll also find a customer or two acting like entitled whiny cunts to the employees or other customers. Yet service is never refused. These signs have to be put to good use and the customer needs to be put back in their place.
Being served at a business isn’t a right it’s a privilege and if a person doesn’t want that privilege taken away they need to treat others with respect. Everyone should know how to do that. Whether it have been from working a customer service job themselves or under their parents’ guidance, every human being should have learned the necessary skills to not be a lousy cock sucker. Some unfortunate souls were never given that opportunity and instead were born with a silver spoon in their mouths. Those tend to be lost souls who will never change their behavior towards others simply because they get kicked out of a business from time to time or are treated like the assholes they are by people making minimum wage. They are people who instead need to be ostracized and beaten to within an inch of their lives at every given opportunity. Still, treating them like dicks and refusing them bagels or access to a salon can go a long way in changing their everyday conduct.
The people who would really benefit from an adjustment to the customer service profession are those who do understand people need to be treated with respect but for some reason forget that when they enter a place of business. It doesn’t matter how well an individual was raised or how many shit jobs they worked, there’s just something about dealing with a person in uniform that makes people forget their manners. You’ll even see this shit when people deal with police. Most understand a cop isn’t someone who should be fucked with but some dickwads see the uniform, forget about the gun they’re holding and the tickets they’re ready to pass out, and think only about the trouble the officer can get in. This may be a result of all the lawsuits but a more likely explanation is all the catering and coddling those in the customer service industry do for the paying public. The idea that the customer is always right has caused bosses to scold and fire employees for not being little angels and ruffling customers’ feathers. Everyone knows this and takes advantage of it, whether it be subconsciously or on purpose. If we could put an end to this ridiculous theory and let employees berate customers and hand out free manner lessons, this country would grow up real fast.
It isn’t just with how customers treat the employees or other customers of a business they frequent, they’ll treat the business itself like a fucking toilet. Wherever you go you’ll always find some miserable asshole acting like a shitty slob. People are dicks and will try to cut in line all the time but that leaves the possibility of dealing with a worthy human who isn’t in uniform and will actually say shit to them. Leaving garbage around is a far more enjoyable and safe activity. That could be something as small as throwing a used tissue on the ground, weird as hiding a half-eaten Arby’s sandwich on a shelf, or plain lazy as spilling a box of pasta on the ground and not scooping it back up and handing it to someone who would otherwise have to clean it up. Because we’ve all been lead to believe that the customer is always right, employees just shake their heads and clean the mess up. They should tear into the motherfucker and kick the little prick out instead.
Respect should go both ways and you shouldn’t take shit from nobody. Just remember, when you’re in a business you don’t own you’re a fucking visitor and need to play by their rules. If you don’t like the service they provide or how you’re being treated don’t bitch, just stop going in. If they cross the line you could always wait outside for the motherfucker to get off and then settle the score mano a mano.